Q.1 What is a Domain Name Server (DNS) and how does it work?
The Domain Name System (DNS) is a distributed Internet directory service. DNS is used mostly to translate between domain names and IP addresses, and to control email delivery. Most internet services rely on DNS to work. If DNS fails or is too slow, web sites cannot be located and email delivery stalls. The DNS system consists of three components: DNS data (called resource records), servers (called name servers), and Internet protocols for fetching data from the servers.
Q.2 What do you do with my domain registration information?
Hindsoft Technology Pvt. Ltd. registers your domain name through Network Solutions, a renowned registrar accredited by Internet's governing organisation called ICANN.
The personal contact information you provided when you placed your order was used to designate the registrant and administrative contacts for your domain name. As required by ICANN, this information is publicly available.
Records of all domain names registered by our registrar, Network Solutions are maintained in Network Solutions public WHOIS database. The information includes registrant, administrator, technical contact and name server information as well as record creation, update and expiration dates. You can view and edit your WHOIS data through your Domain Control Panel. All domain registration information is available to the public through many publicly accessible WHOIS interfaces.
Q.3 Can I change my domain name?
Once you've purchased a domain name you cannot change it. If you wish to discontinue the domain name you purchased you should refrain from renewing it when it expires and just buy another domain
Q.4 Why do I need a domain name?
When you choose a web address or a domain name for your business you actually put up your business online and make your business accessible to millions of customers all over the world.
Your customers use your domain name (www.yourdomain.com) to find your business online, order your products or services or contact you, which means more business. And you send and receive messages from the email business solutions package linked to your domain name.
If you just recently signed up with Hindsoft Technology Pvt. Ltd. for your Domain, it may still not be active across the Internet or if you are using a domain name registered elsewhere then changes to your name server settings may not yet have taken effect. After registration, a new domain takes 24 to 48 hours to get activated.
Q.5 How do I terminate my account?
If you ever wish to terminate your account, which we are sure you wouldn't want to, all you need to do is refrain from renewing your account for that particular product or service. Your account lapses automatically.
Q.6 What are sub-domains? How many can I create?
If you own the domain name yourdomain.com, you can create something.yourdomain.com. Hindsoft Technology Pvt. Ltd. allows you to create sub-domains depending upon the hosting package.
Q.7 Can I change the registrant information of a Domain Name?
You may change the registrant information anytime by sending us a request for the same.
Q.8 What is Domain Parking?
Park your domain on our server until you are ready to host your website. You do not need to buy web space to park your domain name. So, you can reserve your domain now and build your site later.
Q.9 What if I already have a Domain Name?
If you have booked your domain name through a different registrar, you can still use our other services like Business mail and Web hosting. You need to contact your domain registrar and request a name server change to redirect your existing domain name to a new service. You will get a detailed instruction from us after you place the order.
Q.10 What is Domain Forwarding (CNAME) and how do I forward my domain?
Domain forwarding service is a free service. The domain forward feature lets you point your domain name to another home page or web site location and keep track of all your customers. This is used when you have registered a number of similar domain names but you want to have the same website for all domain names.
Let's say your main site/domain name is MYSITE.COM. Your strategy may also be to register the names:
and have all these names go to your MYSITE.COM website. This theory assumes that your MAIN domain name might not be remembered correctly so you might as well get hits for all the domain names.
When using domain name forwarding, the address of the site that your domain name is forwarded to is NOT shown. For instance, if you have the domain name MYNEWSITE.COM forwarded to MYSITE.COM, the web browser will NOT show references to MYSITE.COM.
Q.11 What are DNS records?
The DNS (Domain Name System) records control the functionality of domain names. Each registered domain name has a DNS record. The DNS record is made of sub records including MX, A, and CNAME.
Please try the following web sites for more information on DNS:
Q.12 What is a host name?
A host name is an Internet address or domain name with a prefix. For example, the host name of the domain name "yourdomainname.com" is "example.yourdomainname.com."
Q.13 How do I change the name servers for my domain name?
You may change the nameservers for your domain name anytime by sending us a request for the same.
Q.14 What is Domain assigning (A record)?
All servers on the Internet have an IP address that consists of a set of four numbers like 184.108.40.206 By assigning a name to the IP address - or vice versa - the web becomes easier to use. URL addresses (domain names) are obtainable from many sources. A domain name can have more than one IP address.
YOURSITE.COM is assigned IP address 220.127.116.11 or
SALES.MYSITE.COM is assigned IP address 18.104.22.168 and 22.214.171.124
Q.15 Can I set up multiple A and CNAME records?
Yes. You can set up multiple A and CNAME records, one record at a time. We also allow you to create multiple A records for the
same hostname. Sometimes this is used for a strategy commonly referred to as round robin. If you don't wish to create round robin A records, delete the records you don't want.
Please be sure that when creating an A record or creating CNAME records, you are pointing to legitimate destinations.
Q.16 What is MX record?
MX or Mail Exchanger record specifies where mail for a domain name should be delivered. The record must be an assigned domain name, which in turn points to an IP address. MX record can have more than one domain name and the order is decided by the preferences. For example:
MX record for the domain MYSITES.COM points to MAIL.MYSITES.COM with preferences 10 (default value) and MAIL.MYWIDGETS.COM points to the IP address 126.96.36.199
If you decide to create an MX record for your domain name zone files, the email services provided in your the plan you purchased will no longer function. All email addressed with your domain name will be handled by the server you indicate in the MX record.
Q.17 What is Private Registration for my Domain?
When you choose Private Registration:
- your contact details on Whois become invisible to others
- your privacy is maintained
- you have complete control over your domain
- you are protected from unwanted spams and intrusions to your privacy
Q.18 Why do I need to Private Register my Domain?
The ICANN Regulations require that your personal contact information (Name, Address, Email Address and Phone Number) be available on Whois, the public database accessible to all. However, if you feel the need to protect your privacy then we offer you the option to privately register your Domain.